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Delivery Policy for Orchard Clothing

Below you will find the average delivery time for all our packages:

  • Order Processing: Once an order is placed, we take 1–3 working days to process the order. During the week, processing typically takes one working day. However, if you place an order on a Friday evening or over the weekend, processing may take a little longer.
  • Shipping Time: After your order has been processed, it will be dispatched. Delivery takes an average of 8–12 working days.

We strive to make the ordering and delivery process as smooth as possible for our customers. However, due to high demand, occasional delays may occur. If you have any questions or concerns, please do not hesitate to contact our customer service team.

Placing an Order

The ordering process at Orchard Clothing is designed to be as simple and user-friendly as possible:

  1. Adding to Cart: Visit the product page and select the product you want. Click on the black "Add to cart" button. Ensure that you’ve selected the correct variants before proceeding.
  2. Checkout: Click on the "Proceed to checkout" button. On the information page, enter your correct address details. Double-check all information for accuracy before clicking on the "Continue shipping" button.
  3. Confirm Shipping Address: On the "Dispatch" page, review your address details. Here, it’s highlighted that every shipment is sent completely free of charge. As a token of appreciation, we always cover shipping and delivery costs. Click on the "Proceed to payment" button to continue.
  4. Payment Options: Choose from the following SSL-encrypted payment methods, ensuring a secure payment environment:

After selecting your payment method, click on "Complete Order" to proceed to your chosen payment provider. Follow the on-screen instructions to finalize your order. If you encounter any issues, our customer service team is here to assist.

Shipping Costs

We cover the shipping costs for every order. All products are delivered to your door 100% free of charge, with no minimum order quantity required.

Shipping Your Order

At Orchard Clothing, we want you to enjoy your new look or accessory as soon as possible! That’s why we ensure orders are processed and shipped quickly.

To offer our products at fair prices, we consolidate parcels in large quantities and ship them once we’ve reached our minimum quantity. This approach helps us contribute to a more sustainable and eco-friendly world. We appreciate your understanding and support in this effort.

Please note: Due to high demand, there may be occasional delays in processing or shipping. Rest assured, we are doing everything possible to ship your order promptly.

If you’d like your order dispatched today or have questions about shipping, please contact us at support@orchard-clothing.com. Our service team is always happy to assist and find the best solution for you.